WHAT IS YOUR SHIPPING POLICY?
For Prints and Original Paintings We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 5 - 10 business days (within the UK, please allow longer for orders outside of the UK). Prints are shipped on an acid free backing board and wrapped in a cellophane bag for extra protection.
SHIPPING PRICES are calculated based on your location and cart total as follows:
UK = Free Shipping on all orders!
Europe = £27 on all orders
Rest of World = £27 on all orders under £100 and £35 on orders over £100
Large Size Products and Crating Policies
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
Products over 40" long that are shipped flat may require freight shipping, Please allow additional time for freight delivery.
Shipping Outside of the UK
We are not responsible for duties and taxes required for international shipping.
If you wish an update regarding delivery times for locations outside the UK, do not hesitate to contact us.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
- We do not accept returns; all sales are FINAL.
- We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
- If your prints arrive damaged, please keep all packaging and contact us with your order number for further instructions.
CAN I CANCEL MY ORDER?
All print sales are final. Please contact us as soon as possible if you need to cancel your order.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement, please contact us.
WHO TO CONTACT?
You can reach out at any time through our contact us page.
HOW CAN I KEEP UP WITH YOUR NEW WORK?
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow us on our social media pages as we are constantly posting about new work!